The policy: This privacy policy notice is served by:
Vital Leap
37 Thorney Road,
Eye,
Peterborough,
Cambridgeshire
PE6 7UN
Under the website; https:www.vitalleap.co.uk.
The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business throughoutle you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this viewing/using refrain from submitting your personal data to us.
- y definitions:
- "I", "our", "us", or "we" refer to the business, Vital Leap
- "you", and "the user" refer to the person(s) using this website.
- “Our Site” means these websites at all its subdomains https:www.vitalleap.co.uk
- “GDPR” means General Data Protection Act.
- “PECR” means Privacy & Electronic Communications Regulation.
- “ICO” means Information Commissioner's Office.
- “Cookies” mean small files stored on a user's computer or device.
- Key principles of GDPR:
Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.
- Processing of your data
- Under the GDPR (General Data Protection Regulation) we control and / or process any and/or information about you electronically using the following lawful bases.
- We are registered with the ICO under the Data Protection Register, our registration number is ZA793962.
- We use your data to provide the best possible products and services to you. This includes:
- Providing and managing your Account
- Providing and managing your access to Our Site
- Personalising and tailoring your experience on Our Site
- Supplying Our products and services to you
- Personalising and tailoring Our products and services for you
- Responding to communications from you
- Supplying you with email newsletters, alerts etc. that you have subscribed to (you may unsubscribe or opt-out at any time by clicking the ‘update your preferences’ link in the email or by contacting us at dean@vitalleap.co.uk
- Market research
- Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience.
- In some cases, the collection of data may be a statutory or contractual requirement, and We will be limited in the products and services We can provide you without your consent for Us to be able to use such data.
- Once you have submitted your data to us, we use your data for marketing purposes which may include contacting you by email, telephone, text message with infor ormation, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.
- Under GDPR we will ensure that your personal data is not adversely affecting your rights. We will only process your data if at least one of the following bases applies:
- you have given consent to the processing of your data for one or more specific purposes;
- processing is necessary for the performance of a contract to which you are a party or to take steps at the request of you before entering into a contract;
- processing is necessary for compliance with a legal obligation to which we are subject;
- processing is necessary to protect the vital interests of you or another natural person;
- processing is necessary for the performance of a task carried out in the public interest or the exercise of official authority vested in the controller; and/or
- processing is necessary for the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
- If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
- We will retain your Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
- Vital Leap will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
- Your rights
- Under the GDPR your rights are as follows. You can read more about your rights in detail here;
- the right to be informed;
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to data portability;
- the right to object; and
- the right not to be subject to automated decision-making including profiling
- Please note that we may ask you to verify your identity before responding to such requests.
- You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data. We handle subject access requests by the GDPR.
- If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
- Internet cookies
- We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device/computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.
- Some cookies are required to enjoy and use the full functionality of this website.
- We use a cookie control system which allows you to accept the use of cookies, and control which cokies are saved to your device / computer. Sodevice/computere saved for specific time periods, where operiodsst indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
- Examples of cookies that we use are;
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
- Data security and protection
- We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
- Service Providers
- We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
- These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Analytics
- We may use third-party Service Providers to monitor and analyse the use of our Service.
- Google Analytics
- Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its advertising network.
- You can opt-out of having madopt outactivity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add--
- The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
- For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: <https://policies.google.com/privacy?hl=en>
- Email marketing messages & subscription
- Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your data" above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service pthird-partysoftware / applicatiosoftware/applicationss to send out email marketing campaigns to a list of users.
- Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, IP addresses, opens, clicks, forwards, and geographic and demographic data. Such data, within its limitations, will show the activity each subscriber made for that email campaign.
- Any email marketing messages we send are by the GDPR and the PECR. We provide an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.
- Our EMS provider is; Hubspot. We hold the following information about you within our EMS system;
- Email address
- I.P address
- Subscription time & date
- Name
- Changes to This Privacy Policy
- We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
- We will let you know via email and/or a prominent notice on our Service, prior to the change bbeforeeffective and update the “effective date” at the top of this Privacy Policy.
- You are advised to review this Privacy Policy periodically for any changes.
- Changes to this Privacy Policy are effective when they are posted on this page.